About this service
Counselling is a safe and non-judgemental space for you to talk openly about what's going on in your life. We provide twelve one-to-one counselling sessions for people who identify as LGBTQ+ and/or those experiencing issues relating to diversity, equality and identity.
You will receive up to 12 sessions of one-to-one counselling. Each session lasts for 50 minutes.
COVID-19 UPDATE: This service is currently working both remotely (online and over the telephone) and now also with some face-to-face sessions at METRO New Cross.
Who can use this service
You need to be aged 19 or over and identify as LGBTQ+. If you live in Lewisham or Greenwich, we have some low cost places available, depending on your income. If you live elsewhere, we have a full-fee service you can access. Please contact us for more information about fees across our counselling service.
Why people use this service
- I want support for issues related to my mental health
- I want to talk to someone who won't judge me
- I want to talk about my sexual orientation and/or gender identity
- I'd like to improve my self-esteem
- I want to explore my relationships with family, friends, partner(s) or other people in my life
- I'm questioning my identity and I'd like to talk to someone about it
How we can help
- Feel more able to manage challenging situations in your life
- Improve your understanding of yourself
- Work towards increasing your emotional wellbeing
- Increase your own sense of self-acceptance
- Feel supported by someone who understands you
Get in touch
Email [email protected] or call our mental health team on 020 8305 5009. You can refer yourself into the service, or be referred by someone who works with you (like a GP or social worker).
We'll get back to you as soon as possible to arrange an initial assessment. This will be a chance to talk about what has brought you to counselling and find out if METRO is the appropriate service to support you. The assessment is free for Lewisham residents, with a charge for residents of other boroughs. If we decide to go ahead, you’ll join our waiting list to see a counsellor.
You can also find us in the Counselling Directory.Email us
Every person deserves acceptance and understanding
LGBTQ+ people are more likely to be affected by mental health problems, including anxiety, depression, suicidal feelings and substance misuse. The higher prevalence of mental health issues within the LGBTQ+ community is due to a range of factors, including discrimination, homophobia/biphobia/transphobia and isolation. Many LGBTQ+ people don't use mainstream support services because they're afraid of stigma, discrimination or a lack of understanding.
Our counselling service helps LGBTQ+ people talk to a professional in a setting where they feel accepted and affirmed for who they are. All our counsellors have extensive knowledge of issues affecting LGBTQ+ people. This means it's a safe and non-judgemental space where you can talk openly about what's happening in your life.
How we make a difference
Our counsellors help LGBTQ+ people gain greater insight into themselves, their relationships and their life challenges. Over time, this can increase their sense of autonomy and emotional wellbeing as they develop their own strategies for dealing with any difficulties they may face.
Every year, we provide over 1000 hours of counselling to LGBTQ+ people from all over London.
We help people to increase their self-acceptance and feel more able to manage challenging situations in their lives. We also refer people to our other services, including for sexual health, mental health advocacy or HIV.