Home visits for families affected by HIV


Therapeutic and emotional support for families in south-west London

View of a block of flats with many windows and balconies

What is this service?


METRO PPC provides therapeutic and emotional support for families affected by HIV.

We visit you in your home to help you process your HIV diagnosis and manage family relationships. We can help you understand how to navigate issues in your family, how to share or tell about HIV, or how to manage your medication.

Is this for me?


We work with children, young people, families and newly diagnosed pregnant women who live in south-west London.

  • I'm living with HIV
  • I've been diagnosed during pregnancy
  • My family don't know about my status
  • I want help to tell my children about HIV
  • I feel alone or isolated
  • Improve your confidence and self-esteem
  • Get help to tell your family about HIV
  • Feel more in control of your diagnosis
  • Get advice for managing your medication
  • Improve communication in your family

Get in touch


Email hiv@metrocharity.org.uk or call our HIV team on 020 8305 5000. You can refer yourself or be referred by someone who works with you (like a clinic or social worker).

We'll get back to you in 2-3 days. We'll arrange a quick chat to find out more about you and how we can help. We can have one-to-one meetings or meet together with your partner or family, depending on what is best for you.

Why we do it


Families affected by HIV face challenges that can seem insurmountable.

Parents often struggle with feelings of loss, guilt or anxiety about their children's future. They may be worried about others finding out and feel alone or stressed. We work with many families who are affected by poor housing, poverty, stigma, isolation, prejudice and discrimination.

We provide therapeutic and emotional support to help families navigate the process of dealing with an HIV diagnosis. We help families to live happier, healthier lives and feel better able to manage their emotional health and wellbeing.

Families affected by HIV still face unacceptable levels of stigma and prejudice, which makes it vital that they get support.

How we make a difference


We help people affected by HIV gain greater insight into themselves, their relationships and their life challenges.

Our specialist service is a safe space for people to talk to a professional who accepts and understands who they are. With therapeutic support, parents are able to increase their sense of autonomy and emotional wellbeing as they develop their own strategies for dealing with the difficulties they may face.

We help families feel more able to manage challenging situations in their lives. We also refer people to our other services, including for family support, sexual health, mental health, advocacy or HIV.